Introduction
Welcome to SolidBody (“we”, “us”, or “our”).
We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our fitness gym facilities or shop at our sports and gym wear store, whether online or in person.
By using our services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Date of birth
- Contact information (email address, phone number, mailing address)
- Emergency contact details
- Payment and billing information
- Health and fitness information (such as medical conditions, fitness goals)
[Collected only with your consent for gym membership and personal training]
Non-Personal Information
- Browsing behavior on our website
- Device and usage data (IP address, browser type, device information)
- Purchase history and preferences (in-store and online)
Other Sources
- Information from social media accounts (if you interact with our profiles)
- Feedback and survey responses
How We Use Your Information
We use the information we collect to:
- Register and manage gym memberships
- Provide personal training and fitness services
- Process purchases and payments
- Customize your shopping experience
- Communicate with you regarding promotions, updates, and events
- Improve our gym services, facilities, and retail offerings
- Maintain safety and security at our premises
Sharing Your Information
We do not sell your personal information.
However, we may share your information with trusted third parties for the following purposes:
- Payment processors (for transactions)
- Service providers (e.g., IT support, marketing agencies)
- Health and safety compliance (where legally required)
- Law enforcement or regulatory bodies (if necessary)
All third parties are required to protect your information and only use it for the services they provide to us.
Data Security
We take the security of your personal data seriously. We implement a range of measures including:
- Secure servers and encryption protocols
- Restricted access to personal information
- Regular system monitoring and updates
Despite our efforts, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Your Privacy Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to certain legal obligations)
- Object to or restrict certain data processing
- Withdraw consent at any time (where applicable)
To exercise any of these rights, please contact us at [Insert Contact Information].
Cookies and Tracking Technologies
When you visit our website, we may use cookies to collect information that helps us enhance your experience.
You can manage your cookie preferences through your browser settings.
Third-Party Links
Our website or communications may include links to third-party websites. We are not responsible for the privacy practices of these third parties.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
We encourage you to review this Policy periodically.